Let product, analysts, and support read the codebase themselves
Questions go in as plain English. Answers come back from the current code, with the files they were built from attached. Engineers stop being the help desk.
Every question about the system waits in an engineer's queue
- "Can the system already do this?" turns into a thread and a two-day wait.
- Support answers from a wiki page that was accurate six releases ago.
- Analysts reconstruct flows from tickets instead of the code that runs them.
- PMs scope features without knowing what the system already supports.
- The people with the answers are the engineers you least want to interrupt.
Answers from the code, written for people who don't read code
CodeAlive indexes your repositories and answers in plain language, showing the files and call paths each answer came from. Access is read-only, so anyone in the company can ask.
What non-engineers get
Plain-language answers
Ask which payment providers you support and get a readable answer, not a list of search hits.
Every answer cites code
Each answer lists the files and functions behind it, so an engineer can check it in seconds.
Read-only by design
Queries never change code or trigger builds, and your existing repository permissions decide what each person can see.
Answers span every repo
Frontend, services, and infrastructure are indexed together, so questions that cross service boundaries still get answered.
Hand off with the search already done
When a question really does need an engineer, it arrives with the relevant files attached.
Where your team already works
Ask in the web app, or from any MCP-aware assistant your team already uses.
How a question gets answered
- 1
Ask what you'd ask an engineer
No file paths, no repo names. "How does a refund get processed?" is enough.
- 2
Read the answer
CodeAlive traces the relevant code and explains what the system does today.
- 3
Check the sources
Every answer lists the files it read. Attach them to the ticket when someone asks how you know.
- 4
Escalate what's left
The rare question that still needs an engineer goes over with its context attached.
What changes
- Product and support answer their own questions about how the system behaves.
- Requirements describe the system that exists, not the one people remember.
- Fewer interrupts land on your senior engineers.
- Answers cite code, so discussions stop running on stale wiki pages.
Give the whole team a way to ask the codebase
Product, analysts, support, and compliance get read-only answers grounded in the code that is running today.